Today's businesses must be able to innovate and be agile in their operations.
Businesses are being affected by disruptive forces like never before as threats appear in unexpected locations. Companies are having trouble keeping up with innovation and adapting quickly. In addition, expectations from customers are growing and changing at an exponential rate.
Businesses need to innovate by introducing:
- New Product and Services
- Innovative methods for providing services and delivering exceptional client experiences
- New business strategies that make it easier and more direct for customers to get value.
Market participants might obtain a sizable market share by imagining prospects that their rivals miss and then transforming their organization to make these opportunities a reality. Businesses that struggle to convey direction, make strategic decisions, and put their plans into practice dramatically underperform in the marketplace.
Business Analysis and Value-based Targeting
To retain a competitive edge and provide extra value to their stakeholders and consumers, world-class firms regularly test their business models.
Our Business Analysis & Value Realization Approach
A comprehensive set of business diagnostic and analytical methodologies has been created by CMYCK Consulting to help businesses find, validate, and prioritize possibilities for value generation. We have assisted with business analytics and value targeting initiatives for small and middle-market businesses as well as departments of significant Fortune 100 corporations. Our skilled management consultants help our customers by bringing a strong combination of business, strategic, operational, and financial knowledge.
Our capabilities in this area include:
- Market Analysis and Competitive Benchmarking
- Voice of Customer Analysis
- Cost Structure and Value Driver Analysis
- Internal Business and Operational Assessments (Processes, Organization, Technology)
Identifying Value-Creation Opportunities to Serve our customer Better
Strategic Opportunities and Threats
- Evolving customer and business partner needs – increasing customer sophistication, focus on cost competitiveness
- Opportunities to expand business
- Increasing regulatory requirements
- Competitive threats from higher quality, lower cost providers
- Offshoring opportunities
Operational Challenges
- Customer service issues – speed, responsiveness, flexibility, and quality
- Degrading cost-effectiveness – as compared to competitive service providers
- Lack of focus on core processes
- Functional silos – lack of end-to-end process integration
- Process inefficiencies – the proliferation of redundant, non-value added activities
- Misalignment of roles and responsibilities based on skill levels
- Building a performance-based/continuous improvement culture